FREQUENTLY ASKED QUESTIONS

Where are you headquartered?

TP Green is headquartered in Shuwaikh Industrial, Kuwait.

Are all your disposable packaging items made of plants?

All packaging we offer are 100% plant-based and are certified biodegradable & compostable.

What do you mean by PLA, is it plastic?

PLA or polylactic acid is a vegetable-based plastic material, which commonly uses cornstarch as a raw material. Unlike conventional plastic, PLA is fully biodegradable and compostable where accepted.

What are the benefits of composting?

Besides reducing waste that otherwise ends up in landfills, the compost resulting from the composting process is used as a soil fertilizer to help grow healthy plants.  Waste is turned into useful resources, helping businesses and people reduce their environmental impact and join the circular economy.

Any discount on buying quantities?

If you are a business and wish to order wholesale quantities, please send your contact info along with your inquiries to sales@tpgreen.shop. Our sales team will contact you shortly to provide you with further information.

Which biodegradable materials will replace plastic that is being phased out of production?

All global news and regional visions suggest that some non-biodegradable materials will be replaced in production processes with biodegradable options such as PLA, sugarcane, cork, etc.

What is the type of ink used in case I wish to customize my packaging?

In case of customization, our partner brands use vegetable and water-based inks that have a great print finish. Inks used are food-safe and do not affect the biodegradable and compostable properties of the packaging.

How Should I store TP Green Packaging?

Do not store TP Green packaging near heat – for example not in direct sunlight or near an oven or radiator. TP Green is best stored at temperatures not more than 40°C.

I think I received an incorrect item in my order or might be missing a product, what can I do?

Should you notice that you have received an incorrect item or that you are missing an item, please contact us on customercare@tpgreen.shop or +965 9222 3933.

I received a damaged item. What can I do?

Should you notice that you have received a damaged item, please contact us on customercare@tpgreen.shop or +965 9222 3933.

Which bin should it go in if I can't compost it?

Where there is no access to industrial composting facilities, used TP Green packaging should be put in general waste. TP Green takeaway packaging is made from plants using renewable, lower carbon, recycled or reclaimed materials, and these sustainability benefits still apply no matter what happens to them after use.

General waste goes to either incineration or landfill. If TP Green packaging is incinerated, energy is produced. Incineration studies on compostable packaging show that their PLA bio plastic produces more heat than newspaper, wood or food waste; also that it produces no volatile gases and leaves little residue. Some in the waste sector prefer plant-based materials over conventional plastics as they give off fewer toxic gases.

In landfill, studies have shown that compostable packaging is inert and does not give off methane.

Please do not litter – compostable packaging is not expected to break down when discarded in the environment, and is not a solution to marine pollution.

My order didn’t arrive yet, what do I do?

Kindly send us an e-mail customercare@tpgreen.shop or call us at +965 9222 3933. with your order number and we will track your order and update you accordingly.

How is porcelain eco-friendly?

Porcelain gets its sustainability from the fact that it’s durable, and can handle a lot of wear and tear. This is all thanks to it being fired at a higher temperature. It’s why we find porcelain in a lot of high maintenance areas: tile, flooring, and bathtubs—to name just a few.  
The majority of the porcelain tableware pieces produced by Cookplay are hand-made due to the elaborative designs of the designer herself, Ana Roquero. Glazed pieces are certified food-safe and the designer makes sure the labor conditions in the factories are beyond satisfactory. On another note, Cookplay collaborates with chefs from all over the world to support women, and is a frequent contributor to solidarity projects.

What areas do you deliver to and what is the delivery time?

We deliver to all areas in Kuwait. Fees might vary depending on location. Expect to receive your order within 24 hours.

Why is biodegradable better than recyclable?

Biodegradable waste can be used for composting or a resource for heat, electricity and fuel by means of incineration or anaerobic digestion. Biodegradable is also better because recent news have brought to light that products that claim ‘recyclable’ are not actually being recycled.

Where can I compost?

Home composting is quiet easy! Should you be interested in purchasing a composting machine, you can find one here.  Should you need a higher volume producing composting machine for your business, please contact info@tpgreen.shop and we will accommodate you with the industrial sizes available.

I do not live in Kuwait, can I still order your products?

Yes, we do ship to countries in the GCC. The option is currently not available on the platform, however we can arrange for a shipment. Kindly contact us on sales@tpgreen.shop or +965 9222 3933.

Can I brand my packaging if I have a business?

Most of our packaging can be customized in the case of big wholesale quantities. For customization inquiries, kindly send your contact inquiry to sales@tpgreen.shop and our sales team will get in contact with you shortly.

What is the type of paper used in packaging?

Packaging that is made from paper uses sustainably sourced paper and cardboard, using recycled content where it is possible.

Does that mean that your disposable packaging options have 0% plasticizers?

We would be happy to say that some of our PLA range does contain plasticizers to prevent the material from being too brittle and breaking.
These products, once formed, are all tested to the independent EN13432 standard which does ensure that the materials will break down in under 12 weeks in industrial composting standards and that no residue that would be harmful to the environment would remain.

What is the shelf life for disposables found on TP Green?

Generally speaking, Vegware and Cookplay packaging have a shelf life of up to one year.

Where can TP Green deliver?

We currently ship to Kuwait via our e-commerce platform. For regional orders, contact us sales@tpgreen.shop

Do plant-based materials work as well as plastic?

Absolutely. Our partner brands Vegware & Cookplay won awards for their product quality and functionality.

If I can’t compost TP Green Packaging, is it still better for the environment than conventional packaging?

Yes! There are environmental benefits for TP Green packaging on the production-side. The packaging we offer is made from plants using renewable, lower carbon, recycled or reclaimed materials.

The earth has finite resources. Disposables are used for such a short time, so it makes sense to switch to renewable materials, reserving conventional plastics for applications where they can’t be easily replaced. Lots of people enjoy using plant-based materials, knowing they are a simple way to reduce carbon and help them go green.

I want to be featured on your website, what do I do?

For marketing and collaboration inquiries, kindly contact us sales@tpgreen.shop for more details.

Still have a question?

Please contact us for more information.

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